Foundational Thinking for Process Improvement Teams
Businesses everywhere are betting on process improvement initiatives to grow profits, usually through implementing some flavor of Lean or Six Sigma. As a student of both, and obvious fan of the Systems Mindset, I think this is a good bet. So does one of the most influential growth business leaders of our time, Verne Harnish and the team at Gazelles.
“We are so bullish on Lean that we’re confident that the first company in any industry to fully embrace the methodology will dominate.
– Scaling Up by Verne Harnish
Before you start tweaking all your procedures to eliminate waste in hopes of total marketplace domination (sounds nice, doesn’t it?), you need to understand the foundation of every great system. Failure to understand all 4 Building Blocks of Better Systems puts your process improvement teams at risk of wasted effort. Trying to eliminate waste, it is easy to make changes to a process or procedure without seeing the negative impacts on the entire system.