Reading Into a Systems Mindset

3 Powerful Systems Perspectives from Business Thought Leaders When I was growing up, one of the few shows on television I was allowed to watch unsupervised was Reading Rainbow.  Anybody else?  Looking back, it makes me laugh that… Read More

Real World: Checklists in Action

Not sure about Checklists?  Look at who is using them. You know how when you buy a new car, suddenly you start seeing that car everywhere?  When you drove that pretty new ride off the lot you felt… Read More

Checklist Mastery: How-To Guide

Step-by-Step Transformation through Better Checklists It only takes one bad experience to lose a customer for life.  As you grow your business and serve more customers, the chances to make those mistakes increase.  Being able to deliver extraordinary… Read More

“System” Synonym Fail

Total Thesaurus Meltdown In one of my early interviews with a local entrepreneur and marketing expert, we talked about the word “system” and its meaning.  We had a great conversation about how many different definitions flood our minds… Read More